Privacy Policy

We collect information from users of our website to the extent necessary for smooth operation of the services provided on our website. The information collected will be handled appropriately in accordance with this Privacy Policy.

Name and Contact Information of the Administrator of this Website

Nemoto Kyorindo Co., Ltd.
3rd Floor, Hongo Center Building,
2-27-20 Hongo, Bunkyo-ku, Tokyo 113-0033
Tel: +81-3-5842-8571 Fax: +81-3-5842-8589

Fair and Transparent Treatment

We will collect your personal information in accordance with the provisions of the Act on the Protection of Personal Information. We collect and process personal information when you visit our website. The types of personal information we process include:

  • Name,
  • E-mail address,
  • Company name/address/phone/fax number,
  • Other personal information provided by you.

It is in our legitimate interest to respond to your specific inquiry received via the “Contact Us” form and to contact you in the best way possible to address your concerns. To do this, we require your name, e-mail address, and company information. The legal basis for this is our legitimate interest as defined in Article 6 (1) GDPR.

Our website automatically collects information such as Internet domain names, IP addresses, and browsing behavior on our website. Some pages use cookies (information sent from the server to the user's browser and stored on the user's computer to identify the user on the server side), but no personally identifiable information is collected. Users can choose whether to allow the use of cookies. Users can set their web browsers to refuse cookies or to display a warning when cookies are received. If a user refuses to accept cookies, he or she can still use our website, but may not be able to use some of the services.

Appropriate Security Measures

We have continuously implemented appropriate technical and organizational security measures to protect personal information. We have implemented appropriate security measures to ensure the confidentiality, integrity, and availability of personal information and to prevent risks of unauthorized or unlawful access, modification, destruction, or disclosure of information. Protective measures are based on impact assessments that consider the risks to individuals associated with the specific personal information we store.

We will promptly notify individuals of any breach of privacy that would result in the disclosure of their personal information, and we will report such incidents to the relevant authorities as required by applicable law.

For security purposes, we use SSL and/or TLS encryption to protect the transmission of your form inputs and other information. When encryption is activated, information sent to us cannot be read by third parties. Your browser’s address bar will change from “http︓//” to “https︓//” to confirm an encrypted connection.

Your Rights

You may claim the following rights with respect to your personal information:

  • The right to access your personal data,
  • The right to rectification or deletion of your personal data,
  • The right to restrict the processing of your personal data,
  • The right to object to the processing of your personal data,
  • The right to data portability,
  • The right to withdraw consent,
  • The right not to be subjected to decisions based solely on automated processing, including profiling, which may have legal consequences,
  • The right to lodge a complaint with the competent data protection authority.
Transfer of Personal Data Outside the Country

We will only transfer personal information if required to do so by law, or if we are under a legal obligation to protect it for our legitimate interests in accordance with applicable law, or if we share it with government and/or law enforcement agencies.
If we do transfer personal information, we will take steps to protect the personal information prior to the transfer.

How Long We Keep Personal Information

We retain your personal information only as long as necessary to provide the products, services, and programs you have requested, and for our essential business purposes, such as maintaining service and program performance, making business decisions about new features and offerings, complying with legal obligations, and resolving disputes. When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it.

The criteria we use to determine our retention periods include:

  • The duration of our ongoing relationship with you and the services or programs we provide to you,
  • Whether we have legal obligations to comply with,
  • Whether retention is desirable considering our legal position (e.g., applicable statutes of limitations, litigation or regulatory investigations).
Submission of Complaints to Supervisory Authorities

You always have the right to file a formal complaint to a data protection supervisory authority if you feel that the processing of your personal data described in this notice violates the law.
The list of data protection supervisory authorities in Europe is available at: https://edpb.europa.eu/about-edpb/board/members_en.